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Products:Appointment Setter Call Center Inbound Call Center Outbound Customer Service and Support Email and Chat Support Data Entry Market Research and Surveys Sales Lead Generation Sales Support Telemarketing
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TrafficSupport is one of the top call centers in Cebu, Philippines with the infrastructure in place to handle a variety of call center needs. With redundant connectivity including IPLC, reliable voice and data networks, and excellent on-site management we are capable of handling multi-channel phone, email, and chat inquiries. For Inbound and Outbound call center solutions TrafficSupport provides the quality service you seek.

 

We partner with each client to build out manuals, scripts, and references for each campaign. With customized, web-based customer relationship management software we keep track of key metrics (call time, call volume, resolution). This enables us to quickly benchmark our performance in real time. Call recording and other functionalities are also available.

 

Our call centers and business process outsourcing success comes from the quality of our people. Speak with any of our representatives to find out more.  (970)-366-4839