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Inbound Call Centers
Our inbound call center services fall into one of 4 categories:
Customer Service
- Customers call in with questions about their accounts, the companies products, complaints, or general inquiries.
Sales
- Customers call in response to marketing and advertising initiatives.
Technical Support
- Customers call in with questions about products, services, warranties, installation, maintenance and want agents within-depth product knowledge.
Order Processing
- Taking payment and assuring that products go to the customer
