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Home » Add-on Services

 

EXTRAS AND ADD-ONS

Traffic Support offers these add-ons to help you succeed in your outsourcing efforts.

Real-Time Traffic Support Client Dashboard
FREE

Helps TrafficSupport.net clients  keep track of their employees' attendance and leaves.

White Label Client Dashboard
$99.50 per month per company

An enhanced version of the Real-Time  Client Dashboard that incorporates several other add-ons.

Random Screen Shot
$19.99 per month per agent

Get a feel of your employees' typical work day with randomized captures of his screen.



Instant Messengers
FREE

Gain the convenience of fast and reliable communication channels with your outsourced employee!

Productivity Suites
FREE

Backed by Google, gain reliable, fast and efficient tools and services that help you become more productive and efficient and manage your work life more effectively.

BasecampHQ
FREE

BasecampHQ provides the tools for you to easily manage any number of project and not have anything slip through the cracks.

HighriseHQ
Setup Fee: $49.99

HighriseHQ allows you to keep track of your contacts, as well as their history with your company and what could be done for them in the near future.

Salesforce.com CRM
Call us for pricing

Salesforce.com CRM is another contact management tool that helps you be on top of your clients, customers, suppliers and other contacts.



Voice Dedicated Bandwidth
$.0134 per minute + $5 per month

Having sufficient bandwidth for voice applications ensure you are ensured of crystal clear audio and video conferencing audio and video.

Call Recording
$12.99 per month per agent

Record your agents' calls and host  these files on our  servers.

CSV to Dialer, Speed Dial or Predictive
$49.50 per month

Effortlessly and automatically convert your database into a format that your agents can use for calling up people you need to call.


Real-Time Web Form to Dialer, Speed Dial or Predictive
$49.50 per month

Enjoy the convenience of automatically and immediately converting Web-based information onto your dialer leading to faster turnaround times when dealing with customer concerns, questions and clarifications.
Call Center Metrics and Reporting Interface
Call us for pricing

Get operational data on your call center when you need it, how ever you might want it.  View customizable information on a particular campaign or agent.



Scripting
$35.00 per hour

Whether customizing open source software for your needs, or building a program or an app from ground up, our team of  highly skilled programmers can help.